A Shared Purpose
Along with disseminating pertinent information, workplace meetings are ideal for linking day-to-day tasks with your business’s overall objective. Often, employees are unaware of how their role and responsibilities relate to the primary purpose of the company. Remind employees often how their everyday work contributes to the company’s mission and vision. As an example, a restaurant manager may hold a meeting with the cooks. During this time, a manager may emphasize the positive feedback they have received regarding the quality and taste of the food. The basic purpose of a restaurant is to provide customers with quality food and drink in a safe, clean, and comfortable environment. This is achieved when customers enjoy their delicious meals. So, when a manager stresses items, such as food quality, preparation processes, cooking techniques, and flavor to the cooks, it demonstrates how these elements are vital to the company’s goal.
Gather and Share Applicable Data
Dedicate a portion of the meeting to sharing data pertaining to your industry as well as aligns to your company’s purpose with your team. For instance, an auto repair shop may monitor service records, customer feedback, customer retention, and new customers as a result of marketing or advertising activities. Routinely monitoring the appropriate metrics will help direct your decisions when determining which areas of your business require your attention.
Stick to a Method and Take Turns
Generally speaking, your company’s staff meetings should follow a similar outline. It may begin with delivering information from the top, followed by sharing data and pointing out successful customer experiences, and ending with a group exercise. Whatever way you choose to run your meetings, adhering to a routine will ensure your team can anticipate the pace and flow of the meeting. After a few meetings, employees will have the process down pat, meaning, they can run the meeting themselves. This allows managers to delegate the responsibilities of running a meeting to different staff members. Not only will this provide the manager with some spare time but will also help employees refine their skills.
Express Genuine Gratitude
Unfortunately, many managers fall short on regularly expressing genuine gratitude to team members during staff meetings. The key to doing this well involves being sincere. To demonstrate you care about your employees’ successes, provide specific examples. Beyond that, explain how an employee’s accomplishment directly and positively impacts the company. Be sure to provide tangible evidence here. Frequently and genuinely praising your employees can increase engagement.